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Family Assistance Center (NYS-FAC) (04-22-0317) - 019

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Brief Description
This course provides participants with the abilities needed to initiate a family assistance center.
Full Description
Description:
The Family Assistance Center (FAC) is a subplan within the NTSB’s Mass Fatality Incident (MFI) response framework designed to coordinate family assistance following transportation
and criminal mass fatality events.

This course provides participants with the basic knowledge and considerations of a local mass fatalities plan, along with the skills, and abilities needed to prepare for and initiate a family assistance center. The curriculum is designed to create a framework for local authorities to develop family assistance centers based upon local capabilities and the needs of a mass fatality incident.

This course allows the opportunity for stakeholders to gain an understanding of the different  operational, logistical, and emotional demands that should be considered when activating a family assistance center.

Course Objectives:

Upon completion of this course students will be able to:
• Describe the characteristics of a family assistance center

• Identify the roles and responsibilities of key players in a
family assistance center

• Describe the steps to initiate, operate, and demobilize a
family assistance center

• Identify key resources within their communities that they can
utilize in family assistance centers

Prerequisites:
There are no prerequisite requirements for this course.

Cost:
There is no fee for the course. Food, Lodging, and Transportation costs are the responsibility of the participant.

Completion:
Participants who actively participate and attend all course contact hours will receive a Certificate of Attendance for the course.
Training Dates
12/01/2026 - 12/02/2026
Training Times
08:00 AM - 05:00 PM
Prerequisites
Do you require reasonable accommodations in order to attend this course (if you select yes then you will be contacted by our office before the first day of class to discuss further).
Registration Dates
07/04/2026 - 11/24/2026
Available Seats
32
Hours
16h 0m
Fee
None Specified
Training Location
15 - Erie County
3359 Broadway
Cheektowaga, NY  14227 (Erie County)
Reporting Instructions
8 a.m. to 5 p.m.
Dress is business casual
Signup Details
No Show Policy:
Failure to attend a class you have registered for can result in restriction on future course attendance and agency notification. It is the student's responsibility to notify us in a timely manner if you cannot attend.
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